1. Is your website safe?
A. Our website follows the most recent norms in terms of safeguarding our users' sensitive data, whether gathered directly or indirectly. Moreover, we never share or distribute any kind of information with any third party for commercial benefits. These practices ensure the utmost safety throughout.
2. Are returns and exchanges available?
A. We permit returns and exchanges if there is any kind of fault in our commodities which is least likely. The customers have to make sure that whatever they plan to return back is in its original condition with no sign of usage. If our investigation turns out to be right we will provide you the new items of same type or price range (in case of unavailability), or we would refund back your money. Kindly refer our Return Policy for more details.
3. Can I cancel my already placed order even after a confirmed payment?
A. Yes, you can cancel your order even after the payment made if you are quick enough to not let the dispatch happen. Else you have to accept it. This is roughly to be done within the first 24 hours of order placement.
4. What if I never get my purchased goods?
A. If you do not receive your goods after a specific interval you ought to contact our customer care immediately. We first check the shipping address if it is complete and correct. If that is found to be unmatched you have to make purchase afresh. Else you will get your refunds.
5. Can I send my order to different locations?
A. Yes, you are allowed to send your order to different locations throughout the world but that is not possible at a single time. To make that possible you have to edit the shipping address part during each order placement.
6. Is there a provision to trace my order?
A. Yes, we provide tracking URL to all our consumers soon after we dispatch their purchased goods from our warehouse. This is shared via email.
7. Do you provide items for wholesale?
A. No, our items are only to be purchased as retail.